Build enterprise learning technology with us.
Edloomio is a growing team based in Sittard, the Netherlands. We are looking for hands-on people who want direct influence on products and customers from day one.
Open role
Customer Success Specialist (Part-time)
- Sittard, the Netherlands
- 16–24 hours per week
- Partially on-site
Help our customers and partners succeed. You will own onboarding, support and partner enablement across our SaaS platform, working closely with product and development.
What you will do
- Guide new customers through onboarding and implementation.
- Run onboarding sessions, primarily in English.
- Build strong customer and partner relationships.
- Support partner sales teams with use cases, positioning and implementations.
- Handle customer questions and bring structure to support processes.
- Translate customer feedback into product insights.
What you bring
- Experience with or a strong affinity for SaaS and software.
- Strong spoken and written English.
- Experience with Microsoft 365 and preferably Copilot or other AI tools.
- A customer-focused, proactive and hands-on approach.
- The ability to work independently in a fast-moving environment.
What we offer
- A part-time role of 16–24 hours per week.
- A performance bonus for successful customer onboarding and implementation.
- A flexible working environment.
- Direct influence on product and customer success.
- A key role in a growing enterprise software group.